What to do after the death of a loved one? Guide for Bielsko-Biała

In the event of death at home

A doctor must be called. This is usually the doctor who cared for the person shortly before death. Late in the evening, at night and outside clinic opening hours, an emergency medical doctor should be contacted.

The doctor confirms the death and issues a death card. This document is required to obtain a death certificate from the Registry Office. After receiving the death card, contact a funeral home to transport the deceased to a mortuary.

Choosing a company to transport the deceased does not mean that the same company must arrange the funeral. You may choose any funeral home for the ceremony.

In the event of death in a hospice

If death occurs in a hospice, inform the facility that you have chosen our company and contact us so we can collect the deceased and transport them to a mortuary.

In the event of death in hospital

The death card is issued by the doctor who cared for the person during their stay in hospital. As in the case of death at home, those arranging the funeral take the death card to the Registry Office to obtain a death certificate and then contact the funeral home of their choice.

While still at the hospital, do not give in to pressure or persuasion from unknown persons to use a particular funeral home. Such solicitation is unethical and may lead to choosing services whose scope and price have not been calmly compared.

In the event of death due to an accident, crime or other unforeseen circumstances

In such circumstances, the deceased is usually transported to a forensic medicine facility to determine the cause of death. The cost of this transport is covered by the relevant authorities.

Only after an examination or post-mortem does the forensic doctor issue a death card, while the prosecutor issues permission for burial. Once these documents have been obtained, you may visit the Registry Office and then arrange the ceremony details with the funeral home of your choice.